Cloud how YOU want it
We offer a wide range of fully managed, semi managed, and unmanaged cloud services provided by multiple vendors. We also offer multi-cloud and multi-vendor solutions.
In addition, we take industry leading support and make it even better.
Services We Offer
- Managed Cloud Services
- Dedicated Consulting
- 99.999% Uptime SLA
- Industry leading solutions
Fast Service Deployment
Depending on the product, we have multiple worldwide and nationwide locations available. All of our locations feature fast deployment, provisioning and activation, usually within around 10 minutes.
Our network engineers are continuously optimizing thier routing to ensure low latency and high bandwidth across all datacenter locations. Customers additionally have the option to request custom routing, and custom bandwith requirements.
Service Level Agreement
All products come with an SLA and the resulting availability guarantee as defined in the product description. The percentage defines an approximate availability provided by the given product platform to inform every customer of the reliability to be expected from the service in question. Account credit will be issued as hourly price percentage of the product affected by the outage.
Sometimes, things happen that are beyond our control like hurricanes, unexpected mass scale failures and other issues. Should this occur, it will be up to the discretion of Universal Hosting if SLA compensation is provided. SLA credits are subject to change.
|Availability||Outage Timeframe||Credit Amount|
|100%||–||2.50% / hour|
|99.99%||2 hours / year||1.25% / hour|
|99.95%||6 hours / year||0.75% / hour|
|99.90%||9 hours / year||0.25% / hour|